Placeholder text: this is not a legal document, and no one is asked to accept it.
Version 2026-10-21-placeholder, effective 2026-10-01 (UTC).
Data processing agreement: PLACEHOLDER
PLACEHOLDER TEXT, NOT A LEGAL AGREEMENT. Nothing on this page binds anyone. Counsel writes the real agreement; until a real version is published, no one is asked to accept this document.
What the real agreement must cover
- The alarm company is the controller of the personal data of its sites and contacts; the platform is its processor.
- The subprocessors the platform uses, listed on the subprocessors page, and at least 30 days of notice before a new one or a change takes effect.
- Retention windows, and that deleted data leaves the backups within 35 days.
- Deletion and export of the alarm company's data when it leaves.
- Call records keep the numbers dialed and the names of the contacts called, as evidence of enhanced call verification, for as long as the alarm company is a customer; everywhere else contact addresses are kept only in masked form.
- The security measures the platform maintains.